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We happily accept returns within 14 days from date of delivery. All returns must be received in the same condition and packaging we sent them. Postage charges will not be refunded on unwanted products.

You are solely responsible for ensuring the goods are returned to us. We will not be liable for returns that are lost in the post or lost for any other reason. If a product arrives damaged we will advise the customer how to return the item with all return costs covered by us.  Replacements & refunds will be dispatched / issued on receipt of the returned items only.

Indoor Planting; If your seeds require stratification or scarification – do the recommended pre-treatment before planting indoors. Planting Instructions: Fill a container with seed starting mix to about ½ inch from the top. Place your seeds 1 inch to 1 ½ inches below the soil surface. Gently water your seeds to keep moist, not soaking wet. Heat & humidity is critical for germination. Germination may occur in 1 week or as long as 3 months (depending on the species). Place the seed container on a heat mat under growing light(s). Keep your growing lights on 14 hours per day. Keep your heat mat on 24 hours per day. Once your seeds germinate, move each seed into its own container under the growing lights and on the heat mat. Keep your seedlings indoors for 2-3 months before transplanting outdoors in the spring (May to June).

Outdoor Planting; If your seeds do not require stratification: the best time to plant tree and shrub seeds outdoors is after the last frost in your area (spring). In the Northern states – the best time to plant seeds outdoors is from May to June. If your seeds require pre-treatment: you should plant your seeds outdoors before the ground freezes in your area (late September to early November). Your seeds will naturally stratify during the cold winter. Germination usually occurs in May or during the spring season.